Game 786 Privacy Policy

01About This Policy

This Privacy Policy explains how Game 786, operating through game786.pro, collects, uses, stores, shares and protects the personal information of users who visit our website, create an account, make deposits in PKR, place bets or interact with us through any other channel including live chat and email support.

By registering an account or continuing to use the Game 786 platform, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of it, you should stop using the platform and contact our support team to discuss closing your account.

This policy applies to all users of game786.pro regardless of the device used — whether you are browsing on a mobile in Karachi, using a tablet in Lahore, or accessing the platform via desktop anywhere in Pakistan. It covers data collected both automatically and through your direct interactions with the site.

02Information We Collect

We collect personal information in two main ways — information you give us directly, and information collected automatically when you use our platform. Here is a breakdown of what falls into each category:

Information you provide directly:

• Full name and date of birth provided during account registration.
• Email address used as your primary contact and account identifier.
• Mobile phone number for account verification and security alerts.
• Residential address in Pakistan, collected as part of identity verification.
• Identity documents such as a CNIC or passport copy, submitted when KYC verification is requested.
• Payment details including JazzCash or Easypaisa account numbers, bank account details or card information when making PKR deposits or requesting withdrawals.
• Messages sent to our support team via live chat or email.

Information collected automatically:

• IP address and approximate geographic location at the time of login or activity.
• Device type, operating system and browser version used to access the platform.
• Session data including pages visited, time spent, clicks and betting activity.
• Login timestamps and any failed login attempts for security monitoring purposes.
• Cookie and tracking data as described in Section 5 of this policy.

03How We Use Your Information

Every piece of data we collect serves a specific, legitimate purpose. Here is how Game 786 uses your personal information:

We do not use your personal information for automated decision-making that produces legal or similarly significant effects without human review. If your account is flagged by our automated fraud detection system, a member of our team reviews the case before any action is taken.

04Payment Data and PKR Transactions

Game 786 processes all deposits and withdrawals in Pakistani Rupees (PKR). To do this securely, we work with trusted payment service providers that handle the actual processing of financial transactions. These providers include but are not limited to JazzCash, Easypaisa, Raast, and partner banks.

When you make a deposit or request a withdrawal, your payment details are transmitted directly to the relevant payment processor using encrypted connections. Game 786 does not store full card numbers or complete mobile wallet credentials on its own servers. We retain only the information necessary to identify the payment method used — for example, the last four digits of a card or the registered mobile number linked to a JazzCash account.

• All payment pages use SSL encryption to protect data in transit.
• Card and wallet data is handled by PCI-DSS compliant processors, not stored directly by Game 786.
• Withdrawal requests are processed back to the same payment method used for your last deposit wherever technically possible, to reduce fraud risk.
• Third-party deposits — where someone else funds your account — are not permitted and will trigger a compliance review.

05Cookies and Tracking Technologies

Game 786 uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your preferences and understand how players use the site so we can improve the experience over time.

Here is a summary of the types of cookies we use:

• Essential cookies — These are necessary for the platform to work. They manage your session, keep you logged in and ensure security features function correctly. You cannot opt out of these without losing access to the platform.
• Analytics cookies — These help us understand which pages are most visited, how long players spend on each section and where players typically exit the site. This data is aggregated and anonymised.
• Marketing cookies — If you have opted in to receive promotional offers, these cookies help us serve relevant promotions — for example, PSL season bonuses or Eid reload offers — based on your activity. You can opt out at any time via your account settings or by contacting support.
• Functional cookies — These remember your preferences such as language settings or preferred game category (Slots, Sports, Bingo) so you do not have to reset them each visit.

Most browsers allow you to control cookies through their settings. If you block essential cookies, certain features of Game 786 will not work correctly. For more information on managing cookies, check the help section of your browser.

06Sharing Your Data with Third Parties

Game 786 does not sell, rent or trade your personal data with third parties for their own commercial purposes. We share your information only in the following circumstances, and only to the extent necessary:

• Payment processors — JazzCash, Easypaisa, Raast, bank transfer partners and card payment networks need access to relevant payment data to process your PKR transactions.
• Identity verification providers — When we carry out KYC checks, a specialist third-party verification service may process your identity documents. These providers are bound by strict data handling agreements.
• Game and software providers — Third-party game developers whose titles appear in our Game Lobby or Slots section may receive anonymised session data relevant to their game performance. They do not receive your personal contact or payment details.
• Customer support platforms — Support chat and ticketing tools may process the content of your support conversations. These tools are operated under data processing agreements.
• Legal and compliance — We may disclose personal data to law enforcement or regulatory bodies where required by law or to protect the security of the platform and its users. We do not disclose data beyond what is legally required in each case.

All third parties who access your data are required to handle it securely, use it only for the agreed purpose and not share it further without our authorisation. We review our third-party data sharing arrangements regularly.

07Data Security

Keeping your personal and financial data safe is a top priority at Game 786. We apply multiple layers of technical and organisational security measures to protect your information from unauthorised access, accidental loss, disclosure or misuse.

• All data transmitted between your device and our servers is encrypted using TLS/SSL protocols.
• Our servers are hosted in secured data centres with restricted physical access and 24/7 monitoring.
• Access to personal data within Game 786 is limited to staff who genuinely need it for their role — for example, support agents handling your query or compliance staff reviewing a flagged account.
• Passwords are stored using strong one-way hashing algorithms. Our staff cannot see your password and will never ask you for it.
• Security practices are reviewed regularly and updated in response to emerging threats.

Despite these measures, no system connected to the internet can be guaranteed as completely immune to attack. In the unlikely event of a data breach that poses a significant risk to your rights, we will notify affected users promptly and take all reasonable steps to contain and remediate the incident.

08Data Retention

Game 786 retains your personal data for as long as your account is active and for a reasonable period after it is closed, to allow us to handle any queries, disputes or compliance requirements that may arise after closure.

• Active accounts — Personal data is retained for the full duration of your active membership on the platform.
• Closed accounts — Core account data is retained for up to five years after closure for anti-money laundering and fraud investigation purposes.
• Transaction records — PKR deposit and withdrawal records are retained for the period required by applicable financial record-keeping standards.
• Support communications — Chat logs and emails are retained for up to two years unless a longer period is required in connection with an ongoing dispute or investigation.
• Cookie and analytics data — Anonymised analytics data may be retained for longer periods as it cannot be linked back to individual users.

Once the applicable retention period expires, your data is securely deleted or irreversibly anonymised. If you would like information about the specific retention period applicable to your data, contact our support team.

09Your Rights and Choices

As a user of Game 786, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting our support team. We aim to respond within a reasonable timeframe and will confirm receipt of your request promptly.

• Right of access — You can ask us for a copy of the personal data we hold about you. We will provide this in a clear, readable format.
• Right to correction — If any of your personal data is inaccurate or out of date — for example, a change of address or phone number — you can ask us to correct it. Some updates can be made directly in your account settings.
• Right to deletion — You can request that we delete your personal data. Note that we may be required to retain certain data for legal or compliance reasons even after your account is closed. We will tell you if this applies.
• Right to restrict processing — In certain circumstances, you can ask us to pause the use of your data while a concern is being resolved.
• Right to portability — You can request your data in a structured, machine-readable format if you wish to transfer it elsewhere.
• Right to withdraw consent — Where our use of your data is based on consent — such as for marketing emails — you can withdraw that consent at any time. This does not affect any processing that took place before withdrawal.

Exercising any of these rights will never result in your account being treated less favourably, as long as the exercise of that right does not prevent us from meeting our legal obligations or maintaining platform security.

10Marketing Communications

Game 786 sends promotional communications — including bonus offers, PSL season promotions, reload bonuses, free spins notifications and special event campaigns — only to players who have opted in to receive them during registration or via account settings.

• Email promotions are sent only to players who have opted in. Each email includes a clear unsubscribe option.
• SMS or push notifications are sent only if you have explicitly enabled them.
• You can manage your marketing preferences at any time from within your account settings or by contacting support.
• Opting out of marketing does not affect service communications such as deposit confirmations, security alerts or account notices — these are sent regardless of marketing preference as they are necessary for the operation of your account.

We do not use third-party data brokers or purchased email lists. All marketing communications from Game 786 are sent to users who have a direct relationship with our platform.

11Children and Minors

Game 786 is strictly an adults-only platform. Registration, play and deposits are permitted only for individuals who are 18 years of age or older. We do not knowingly collect personal data from anyone under the age of 18.

During the registration process, all users are required to confirm their age. Where identity verification is carried out, date of birth is checked against the identity document provided. Any account found to belong to a minor will be closed immediately and all associated funds reviewed in line with our responsible gaming policy.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming and betting platforms. Game 786 supports responsible gaming tools for adult players — visit the Responsible Gaming page for more information.

12Changes to This Policy

Game 786 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable standards or improvements in how we communicate our data practices to you. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes — for example, changes that affect how we use your data in a materially different way — we will notify you via a platform notification on your next login or via the email address registered to your account, giving you reasonable time to review the update before it takes effect.

Continuing to use the Game 786 platform after an updated Privacy Policy has been published and notified constitutes your acceptance of the revised terms. If you do not agree with the changes, you should stop using the platform and contact support to close your account.

13Contact and Data Requests

If you have any questions about this Privacy Policy, want to exercise any of your data rights or need to report a privacy concern, please reach out to the Game 786 support team. We are here to help Pakistan players get clear, honest answers about how their data is handled.

• Email: [email protected]
• Live Chat: Available from within your logged-in account dashboard.
• Response time: We aim to acknowledge all privacy-related requests within 2 business days and resolve them within 15 business days.